Getting Help
If you encounter any issues or have questions about AnyFile, we’re here to help.
Common Questions
How do I open AnyFile?
AnyFile runs as a menu bar app. After launching, look for the document icon in your macOS menu bar (top-right area). Click it to access all features. You can also use the global hotkey ⌥⇧F (Option+Shift+F) to toggle the floating panel.
How do I enable the Finder Extension?
AnyFile includes a Finder extension for right-click context menu access. To enable it:
- Open System Settings → General → Login Items & Extensions
- Click Extensions
- Find AnyFile and enable it
Or on macOS 15+:
- Open System Settings → Privacy & Security → Extensions
- Find Added Extensions → AnyFile
- Enable it
How do I use Batch Rename?
- Press ⌘1 or click the “Rename” tab
- Click “Add Files” to select files, or drag and drop files into the panel
- Add rename rules (Find & Replace, Add Prefix/Suffix, Sequence, etc.)
- Preview the results in real-time
- Click “Rename” or press ⌘Enter to execute
You can undo the last rename operation with ⌘Z.
How do I use Batch Move?
- Press ⌘2 or click the “Batch Move” tab
- Click “Add Files” to select files
- Choose a destination folder in the dialog that appears
- Files will be copied or moved with progress tracking
Switch between Copy and Move mode using the toggle at the top.
How do I find duplicate files?
- Press ⌘3 or click the “Duplicates” tab
- Click “Add Folder” to select one or more folders to scan
- Click “Scan” to start
- Review duplicate groups and choose which to keep (oldest or newest)
- Trash duplicates individually or in bulk
How do I restore my purchase?
Open the app, go to Settings (from the menu bar menu), and click “Restore Purchase”. Your purchase is linked to your Apple ID and can be restored on any Mac.
What are the Free tier limits?
| Feature | Free | Pro |
|---|---|---|
| Batch Rename | 50 files | Unlimited |
| Batch Move | 3 concurrent tasks | Unlimited |
| Duplicate Scan | 5,000 files | Unlimited |
Keyboard Shortcuts
| Shortcut | Action |
|---|---|
| ⌥⇧F | Toggle floating panel |
| ⌘1 | Switch to Rename |
| ⌘2 | Switch to Batch Move |
| ⌘3 | Switch to Duplicates |
| ⌘Enter | Execute current operation |
| ⌘Z | Undo last rename |
Contact Us
If you need further assistance, please reach out:
- Email: hanshanjieapp@gmail.com
We typically respond within 48 hours.